Privacy at CineLoom

What this notice covers

This notice explains how CineLoom handles information when you visit the website, create an account, build a storyboard, collaborate, request support, or purchase a plan.

Information we process

• Account and contact information you provide.
• Project content such as scripts, shot lists, storyboards, prompts, notes, and production settings.
• Collaboration activity, approvals, export requests, and security events.
• Basic device, browser, and service-performance information needed to operate and protect the product.

How information is used

We use information to provide the service, secure accounts and projects, process requested generations and exports, support users, administer plans, and improve reliability. CineLoom does not sell personal information.

Cookies and browser storage

CineLoom uses required first-party cookies and similar browser storage for authentication, security, language or interface preferences, and core product functions. These required technologies remain active when you reject optional cookies because the service cannot operate securely without them.

Optional cookies may be used for product analytics and experience improvements only after you select “Accept cookies.” Selecting “Reject optional” records that choice and keeps optional cookie integrations disabled. You can revisit your decision at any time through the Cookie settings control displayed on the site.

Service providers

We may use infrastructure, authentication, payment, and AI-processing providers to deliver requested features. They receive only the information needed for their role and are subject to their own contractual and security obligations.

Retention and deletion

Information is retained while needed to provide the service, meet legitimate operational or legal requirements, and resolve disputes. Contact us to request account or project-data deletion; some limited records may be retained when required for security, billing, or law.

Your choices

You may request access, correction, export, or deletion of your information by contacting hello@cineloom.com. We may need to verify the request before acting.

Updates

Material changes will be reflected on this page with an updated effective date. Questions about this notice can be sent to hello@cineloom.com.